FAQs

Psychologists must have completed extensive university training and must meet and abide by the strict criteria and guidelines set by the relevant registration body in their state. Our psychologists are fully registered with the Psychologist’s Board of Queensland and are members of the Australian Association of Psychologists Inc.

No, a referral is not required to see a Psychologist. However you can obtain a Medicare Rebate through a Mental Health Care Plan obtained from your GP.

Treatment strategies vary dependant on the person. They predominantly draw from the client centred and evidence based therapies of Compassion Focussed Therapy, Cognitive Behavioural Therapy, Interpersonal Therapy, Solution Focussed Therapy, Motivational Interviewing EMDR and Acceptance and Commitment Training.

A counselling session is 50 minutes in duration. We ask you to allow a further 10 minutes to attend to paperwork and booking your next appointment.

Yes. Your privacy and confidentiality are fundamental to psychological care. Everything you discuss with your psychologist is kept confidential and your personal information is stored securely in accordance with Australian privacy laws and professional ethical standards. There are, however, a small number of legal and ethical exceptions where confidentiality may need to be breached. These include situations where there is a serious and imminent risk of harm to you or someone else, where there are concerns about the abuse or neglect of a child or vulnerable person, or where disclosure is required by law or a court order. If a situation arises where information may need to be shared, your psychologist will discuss this with you wherever possible. If you have any questions about confidentiality or privacy, we encourage you to ask—we are happy to explain how your information is protected.